Pink Desk Diagnostic Lab
Diagnose the problem. Build the solution.
For business owners who know something isn’t working but aren’t sure why.
Whether you need help diagnosing the problem or implementing the solution, I’ll help you determine the most appropriate course of action for your business.

WHAT BEST DESCRIBES YOUR SITUATION?
I Need Help Finding the Problem
Something isn’t working, but I’m not sure why.
I Need Help Building the Solution
I know what needs to be done. I need help putting it together.
DIAGNOSTIC SERVICES
Find out what’s preventing customers from taking action.
Before you change your website, rebuild an offer, or create another system, you need to know what’s actually getting in the way.
A diagnostic review helps identify where customers may be confused, hesitant, overwhelmed, or unsure what to do next.

BEST PLACE TO START
Mini Diagnostic
Focused review of one page, pathway, or customer experience issue.
BEST FOR:
✓ One page or pathway
✓ One specific concern
✓ A quick starting point when you’re not sure what’s wrong
YOU’LL RECEIVE:
✓ Diagnostic findings
✓ Supporting observations
✓ Recommended improvements
✓ Suggested next step

INVESTMENT
$97
Customer Journey Diagnostic
A more complete evaluation of your customer journey to identify where customers may be losing trust, missing information, or failing to take the next step.
BEST FOR:
✓ Multiple symptoms
✓ More than one page or touchpoint
✓ Businesses unsure where the issue exists
✓ Customer paths that feel disconnected
YOU’LL RECEIVE:
✓ Customer journey evaluation
✓ Key findings by stage
✓ Contributing factors
✓ Prioritized recommendations
✓Implementation options

starting at
$297
THE DIAGNOSTIC PROCESS

Choose a Diagnostic

Review Findings

Receive Recommendations

Select an Implementation Path

Not Sure which diagnostic fits?
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Clear Findings
No Fluff. Just clarity.

Customer-Centered
Focused on your customers. Not opinions.

Actionable Next-Steps
Recommendations you can actually use.

confidential and professional
Your business information is always protected.
IMPLEMENTATION SERVICES
Build the solution.
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Good strategy becomes transformation when it’s implemented well.


Customer Journey & Systems Design
Clear, strategic customer journeys and the systems that suppor them
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Project-based pricing
Investment based on scope and complexity

Customer Journey & Systems Design
Clear, strategic customer journeys and the systems that suppor them
- abasdfbbsadf
- agvba;sdfjbasd;jfb
- asdfjkba;sdfbas;f
- asfdjba;sdfjbas;dfb
- as;dfjga;dfjbhas;dfj
Project-based pricing
Investment based on scope and complexity
IMPLEMENTATION PROCESS



Leave With a Plan
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I need help building the solution

Signs This Might Be Your Issue:

Leads aren’t converting

Visitors aren’t taking action

Customers drop off in key places

Sales feel inconsistent

You aren’t sure what to fix first

What You’ll Walk Away With:

An understanding of what’s getting in the way

Evidence supporting the findings

Recommendations for what to address first

A clear next step
Your Recommended Next Steps:
Monthly Support
Continued implementation and support as your business grows and evolves.
May include:
✓ Email Sequences
✓ SOP Development
✓ Customer Journey Improvements
✓ Onboarding Systems
✓ Offer Refinement
✓ Ongoing Guidance & Feedback
Starting at $497/month
Book a Discovery Call
Customer Journey & Systems Design
Create the systems, customer journey, and supporting assets needed to help customers move from first interaction to desired action.
May include:
✓ Customer Journey Mapping
✓ Offer Ecosystem Design
✓ Story-Driven Website Strategy
✓ Onboarding Systems
✓ Email Sequences
✓ SOP Development
Project-Based Pricing
Book a Discovery Call
